TEL: 03456197197 EMAIL: HELLO@S2.GROUP
TEL: 03456197197 EMAIL: HELLO@S2.GROUP
Business telecoms and unified communications refer to the systems companies use to make and receive calls, manage messaging, host video meetings and communicate across multiple devices. Modern platforms such as VOIP and Microsoft Teams allow businesses to integrate calling, collaboration and mobility into a single streamlined solution.
S2 Technology Group delivers scalable business telecoms that support both office-based and remote teams. These services form the foundation of a resilient digital workplace and support wider solutions such as Connectivity and Cloud Services.
VOIP, or Voice Over Internet Protocol, enables phone calls to be made over an internet connection rather than traditional phone lines. This improves call quality, reduces costs and offers advanced features such as call routing, voicemail to email and device flexibility.
S2’s VOIP solutions integrate seamlessly with your connectivity services, delivering reliable communication supported by business-grade broadband or leased lines. For growing organisations, outsourcing IT provides scalability, predictable costs and access to specialist expertise without hiring an internal team.
Horizon VOIP is a feature-rich hosted phone system designed for businesses that want a flexible, cloud-based communication platform. It offers call management tools, reporting, mobile apps, softphones, auto-attendants and seamless integration with other business systems.
S2 deploys and manages Horizon VOIP to give businesses a scalable and future-proof calling solution that works across all devices.
Integrating telecoms with tools such as Teams, Outlook or CRM systems creates smoother workflows and better customer experiences. Users can make calls directly from their computer, check presence status, access call analytics and collaborate more efficiently.
S2 helps businesses unify their telecoms stack, removing complexity and ensuring users have consistent experiences wherever they work.
Yes. VOIP performs best on stable, business-grade internet connections with low latency. Slow or unreliable broadband can cause call drops or reduced audio quality.
S2 pairs its telecoms with the right business broadband, leased line or 5G backup solution to deliver consistently clear and dependable calls.
Line rental and calls refer to the service plans that provide access to telephone networks and call allowances. With VOIP systems, line rental typically covers virtual channels rather than physical lines, offering far greater flexibility and lower costs.
S2 provides competitive line rental and call plans that pair seamlessly with cloud phone systems such as Horizon VOIP.
Yes. Many unified communications platforms allow business mobiles to act as extensions of the main phone system, meaning staff can make and receive calls on the go with their office number.
S2 supplies business mobiles and configures them to work with your VOIP or Teams environment for complete mobility.
Modern VOIP platforms use encryption, secure authentication and advanced monitoring to protect calls and data. They are generally more secure than traditional analogue lines, especially when combined with Cyber Essentials-aligned processes.
S2 ensures your telecoms infrastructure follows strong security practices and integrates with your wider cyber security strategy.
Deployment times depend on the size of the system and number of users, but many VOIP and Horizon installations can be completed within days. Configuration, testing and training are included to ensure a smooth transition.
S2’s structured onboarding process ensures minimal disruption and fast adoption across your teams.
You can begin with a consultation where S2 assesses your current systems, connectivity and communication requirements.
From there, they recommend the most suitable VOIP or unified communications platform and provide a clear roadmap for deployment.